Dr. Rick Kirschner is the author or coauthor of seven books, including the international bestseller Dealing with People You Can’t Stand. He is also a popular coach, consultant, and public speaker, and has worked with some of the world’s biggest and best known organizations, including Starbucks, Heineken, NASA, Providence Healthcare, and the U.S. Army. An interpersonal communication expert, Kirschner has been featured in many high-profile media outlets, including NPR, CNBC, NBC, Fox, the Wall Street Journal, and USA Today. He is also a faculty member at the Institute for Management Studies. Kirschner lives with his wife in Ashland, Oregon.